Mint can't Watch pages // Troubleshooting // Forum // Mint: A Fresh Look at your Site

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Mint can't Watch pages

Jaydee
Minted
Posted on Jul 20, '08 at 05:28 am

Mint is currently unable to watch any pages. Whether I click the + in the pages list or use the favelet, the page never appears in the Watched list.

I have read other posts on this forum and checked the following:

The favelet is newly dragged.
Mint it up to date.
The pages for watching have the tracking code installed. I have tried to track both PHP pages and HTML pages to no avail.
We recently moved domains and Mint has been ?moved correctly.
I have tried Safari 3.1.2, Firefox 3 and Opera 9.5 on OS X 10.5.4.

Any suggestions? Is there any debugging I can do to try and trace the problem? I really need to be able to track pages…

Many thanks.

Shaun Inman
Mint/Pepper Developer
Posted on Jul 21, '08 at 08:55 am

The Watched feature may not be working because of your rewrite rules (redirecting requests for domain.com to www.domain.com). If not done properly, these redirects may not be passing the POST data required to watch a page. Try disabling mod_rewrite in your Mint directory.

Jaydee
Minted
Posted on Jul 21, '08 at 09:20 am

Thanks for the help. I logged into Mint to find the forum as my most recent referrer so I knew I had a reply :)

I disabled mod_rewrite for the Mint directory (I could successfully access it without the www) but this did not help. I then disabled it for the entire domain but this did not work either. I then cleared all my htaccess tricks for the entire domain but Mint still cannot watch pages.

Cheers!

Jaydee
Minted
Posted on Jul 28, '08 at 12:40 am

Any further suggestions for getting this cleared up?

Shaun Inman
Mint/Pepper Developer
Posted on Jul 28, '08 at 02:30 pm

Can you check Firefox’s JavaScript console for errors after trying to Watch a page? Based on what you’ve reported and already tried, I can’t think of what might be causing this.

Jaydee
Minted
Posted on Jul 30, '08 at 08:35 am

Firefox reports no errors, but strangely its all of a sudden working (in both Firefox and Safari). Bizarre, but I’m happy nonetheless!

The only thing I can think of is that I recently installed an SEO mod which rewrote all my .php?etc.. urls into seo-friendly-.html urls. This is all that has changed and suddenly Mint is able to track pages. Perhaps the lengthy urls were causing Mint trouble? It handles the simple urls fine.

Thanks for the help! Much appreciated. I’m loving Mint, and its proving itself really valuable. A great piece of software.

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Mint can't Watch pages