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Secret Crush not iding registered users

mclovin
Minted
Posted on Jan 29, '08 at 11:07 am

Hi

I installed mint in a subdomain at mint.example.com to track a wordpress blog located at example.com

First Issue: I have secret crush installed and followed the instructions to insert the following code into the wp-config file:

define('COOKIEPATH', '/');
define('COOKIE_DOMAIN', '.example.com');

Until now it has been tracking IP address correctly, but never the user name for users that have registered/left a comment. When I go to the Wordpress comment section, I can see that the IP for the comment matches the IP in the Secret Crush, but no name appears in the secret crush.

Is the snippet above, correct for my mint config?

Second Issue: In the Secret Crush pepper, in the “Most Recent” tab, the title bar at the right of the widget says “When/Duration”. All of the IPs that appear there have the “When” answered (i.e. 2 hours ago) but not the “Duration” number next to it. Might this be related to the first issue?

Thanks in advanced,

jon

Shaun Inman
Mint/Pepper Developer
Posted on Jan 29, '08 at 01:55 pm

First, have you told Secret Crush (via the “Identify visitor by” Preference) that you would like to see Names instead of IPs?

Regarding “When/Duration”, “When” refers to how long ago the visitor last hit a page and appears next to their Name/IP before expanding their visited pages. Duration is only visible for each individual page they have visited. Same column, two different values depending on context. Hence the slash in “When/Duration” It works the same way as the “Browser Family/Versions” column in User Agent 007.

mclovin
Minted
Posted on Jan 29, '08 at 02:54 pm

Got it on the durations!

On the name though I have the Name/Ip option enabled in preferences. Shouldn’t name override ips?

The Name only option, does not show any results.

thanks for the help!

Shaun Inman
Mint/Pepper Developer
Posted on Jan 30, '08 at 10:19 am

In order for Secret Crush to detect their name they have to leave a comment but also opt into your comment form remembering them (with a cookie).

I’m not sure how WordPress cookies and identifies registered users but I have a hunch it’s not by their name stored in a cookie.

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