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R, chances are you saw a notice about an undefined variable, not the header warning from the example above. Only the ‘headers already sent’ error will cause a problem with cookies. If you did see that specific warning, could you post the line number it gave you?
did the way Mint used the cookies for unique tracking change between versions?
Nope.
Warning: Cannot modify header information - headers already sent by (output started at /home/."hidden"/"hidden"/"hidden".com/mint/pepper/hansvankilsdonk/nametags/class.php:82) in /home/."hidden"/"hidden"/"hidden".com/mint/pepper/beaucollins/sessiontracker/class.php on line 150
Ah, the problem there is in nametags/class.php and the Pepper being affected is Session Tracker.
I am having the same unique hits problem
from Crushes:
[Removed]
It is doing the same thing with my (personal) hits as well (and I have cookies enabled).
When I run debug this is the only error I get:
Notice: Undefined index: is_download in /home/.cambridge/ryanrahn/public_html/photo/mint/pepper/orderedlist/downloads/class.php on line 100
I don’t really want to uninstall and loose all my downloads data from the past year, and I don’t think this is causing the problem, but I can uninstall if it is.
And I forgot to mention that I have had XXX strong mint uninstalled for a day or so now.
Let’s try this, anyone experiencing the duplicate visitor bug:
If they are grouped together this bug is likely just visitors with cookies disabled. If not (make sure you don’t have cookies disabled) then your server is not setting cookies.
Also, please stop pasting in your Most Recent Crushes. I understand the problem, I don’t need anymore examples.
Oh and Ryan, the notice you’re seeing is not causing the problem.
My hits are indeed grouped together, as are some others (which follows logically since there isn’t a 1 to 1 of visits to uniques).
But I don’t buy that it’s simply visitors with cookies disabled if Mint is using cookies the same way as it did in the previous version. I didn’t magically get more visitors and less pages per visit the same day I upgraded Mint.
Something’s got to be up that’s causing some visitors to get set and noted correctly and some to not be.
msbob5, another reason you might have noticed an increase in traffic is that the latest versions of Mint have disabled veryifyDomain() which checks that the Mint record request’s referrer is from a Mint-recognized Site Domain. This was disabled because it was occasionally the source of cookie-setting problems for those with Mint hosted on a subdomain.
Just so you know, I’m not trying to explain away the problem you guys are having, I’m trying to eliminate possible causes.
Following steps 1, 2 and 3, I am showing each hit from myself as unique in crushes and on the main tab of mint. And I have been doing some cookie testing and my server is setting them and reading them fine.
Let me clarify. I used IE7 to “click around my site” (no site specific cookies set). The IP’s were not grouped in crushes and I got a unique hit every time in the visits pane.
However, when I went and used old mozilla (1.7.2), again with no cookies previously set, it grouped the IP’s, and the hits were not showing up as unique (in the visits pane).
When I took IE7 back to my site and commented, my cookie set fine and all IE7 hits afterwards were grouped.
Perhaps this is a problem with mint setting IE cookies? But then why was there not stat jump until Mint 2?
I’m in the same position as msbob5.
I’ve removed the ?> from ALL my Peppers that had it, uninstalled and trashed XXX Strong Mint, installed 2.02, the updated Crushes etc (as far as I can tell, anyway!) and I’m still seeing loads of 1 page sessions from various IPs, as well as other IPs that aren’t affected.
I’m not getting any different types of visitor than I did before I upgraded, and this is most definitely something that’s happening since then so I’m writing off the possibility that all these people have cookies disabled.
There’s definitely some other problem here. Any ideas? Cheers.
Same here:
1 hit from 80.134.102.115 26 mins ago
1 hit from 80.134.102.115 26 mins ago
1 hit from 80.134.102.115 26 mins ago
And on and on and on.
That sums up to nice, but unreal visiting-counts. Bad for me. I have no use for an application which gets the visitor-counts wrong like that.
EDIT:
Yes, I’ve checked all peppers, removed all ?> etc. as mentioned before in this thread.
I tried unchecking ‘Ignore My Visits’ and right enough my visits were all grouped as one, but I too don’t agree that this suggests everyone else doesn’t have cookies on.
Whatever it is that’s going wrong, in the last 3 or 4 days I’ve had more ‘Unique’ visits than I had in the entire month of September last year, which was when I relaunched my redesigned site and got more hits than I’d ever had (or have had since) in one month. Simply put - there is a problem with this new version that wasn’t there in the old version.
I used to run Statcounter and the old Mint on my sites at the same time and occasionally compared the two and they kept very similar statistics. Not any more! Mint 2.02 is waaaaaay off the scale in terms of unique visits.
I’m not really too happy to have paid money to update my two licenses for this new version. I appreciate the regular work and constant forum presence Shaun is putting in to iron out the issues - it’s hard to feel annoyed for too long when most of the other issues are now being ironed out - but I can’t help feeling like I’ve paid to be a beta tester…
Anyway, rant over. I’ll be keeping a very regular eye on this forum and this thread in particular to see if the problem can be solved.
Thank you Owen,
that is exactly how I feel, I was just not able to express it that way because of my bad english.
Mint 1.x worked much better for me and now I’ve paid 19$ for the update and got a better looking but not better working Mint.
I use to keep track of my statistics in comparison to the last year to monitor the success of my website, but right now I can forget about that.
By the way - everyone should check they have the same ‘timeout’ figure saved for both Crushes and Session Tracker…
;)
To further the troubleshooting:
I can safely say that someone I know has had cookies enabled for months now. Before the upgrade, her ips were grouped together, but immediately after the upgrade, they’re all unique.
Guys, I am still unable to replicate this problem. Anyone in here want to volunteer their Mint and FTP access to help resolve the issue? If so send an email through the contact form on this site.
I’ve read this through this thread because I’ve had the same issue. I’ve also checked all my peppers and am still getting this issue also with my my employer’s site. http://freeheatmachine.com/mint I’d offer the FTP access if it were my site, but my site’s Mint install seems to be working just fine.
msbob5 hooked me up with access and I’m having a look right now. Does anybody with Mint not hosted on a subdomain want to let me to have a look?
I would let you have a look, but I am also running subdomains, sorry. I am eagarly awaiting a fix, though, and check this thread often. Let me know if there is anything I can do to help.
I’m a little hazy on what a subdomain is…
Anyhoo, I’m happy to let you have a poke around, Shaun, so long as you can guarantee not to mess anything up! :)
Via the dictionary:
A subdomain is a subdivision of a larger domain. For example, “mail.yahoo.com” is a subdomain of “yahoo.com.”
My Mint installation is for my photoblog, photo.ryanrahn.com, which is a subdomain of ryanrahn.com.
Ah right. I have a domain which is completely different to myglasseye.net, but which is stored as an ‘add-on’ on the same server - in fact when I log into myglasseye.net via my FTP app it’s there as a subfolder in the main directory, but it definitely a different domain name. Is that a subdomain too, then?
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